Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I determine my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 30 minutes of placement to request any changes.
Are your materials sustainably sourced?
Superette is committed to ethical fashion. 80% of our current collection is made from organic or recycled materials.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page.
How do I care for my Superette garments?
Care instructions are located on the inner label of each garment. We recommend cold washing and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.